Privacy Policy

Version: 2026-02-02

1. Introduction

StreetSaint Limited ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

StreetSaint operates a digital property transaction platform designed to facilitate interactions between buyers, sellers, and property professionals.

2. Data Controller

StreetSaint Limited is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@streetsaint.co.uk
• Address: StreetSaint Limited, United Kingdom

3. Information We Collect

3.1 Information You Provide

• Account Information: Name, email address, phone number, business name, and professional role
• Property Transaction Data: Property details, transaction documents, and communication records
• Identity Verification: Documents required for Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance
• Communications: Messages sent through our platform between parties

3.2 Information Collected Automatically

• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, features used, and interaction patterns
• Log Data: Server logs and error reports

4. How We Use Your Information

We process your personal data for the following purposes:

• To provide and maintain our property transaction platform
• To facilitate communication between buyers, sellers, and professionals
• To verify your identity and comply with legal obligations
• To send important service-related notifications
• To improve our platform and develop new features
• To comply with legal and regulatory requirements

5. Legal Basis for Processing

We process your personal data based on:

• Contract: Processing necessary to provide our services to you
• Legal Obligation: Processing required to comply with AML, KYC, and other legal requirements
• Legitimate Interest: Processing for platform improvement and fraud prevention
• Consent: Where you have given explicit consent for specific processing activities

6. Data Sharing

We may share your personal data with:

• Transaction Parties: Other users involved in your property transactions
• Service Providers: Third-party providers who assist in operating our platform
• Legal Authorities: When required by law or to protect our legal rights
• Professional Advisors: Solicitors, surveyors, and other professionals you choose to engage

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (typically 6 years for financial records)
• Resolve disputes and enforce our agreements

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@streetsaint.co.uk.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

10. International Transfers

Your data is primarily stored and processed within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place.

11. Cookies

For information about cookies and similar technologies, please see our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the version date.

13. Complaints

If you have concerns about our data practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113